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Store Policy


Please read the terms and conditions displayed before using the hausthebrand.com website. By using the hausthebrand.com website, you are deemed to have read the terms and conditions and be bound by them.

HAUS™ Australia trades under HAUS. ABN 79 867 606 856, PO Box 194 Broadbeach, Queensland, 4218. 

 

PRIVACY POLICY

HAUS values your privacy

​WHAT WE USE YOUR PERSONAL INFORMATION FOR

HAUS keeps confidential all personally identifiable information you provide us.

If you register your details with us your information allows us to communicate with you about our products, promotions and activities.

The information that you provide us through our website will be used to update our customer database. This information is for HAUS’s internal use only, and is used for the purpose of customer communication.

If you purchase any of your products online, we will also use the information you provide us to process your order and its delivery to you.

ACCESSING YOUR INFORMATION​

We like to know that the personal information you provide us is accurate, complete and up to date. If you notice that your personal information is missing or incorrect, you can update your details online on our website.

So that we can continue to offer you great offers and promotion info, we give you the opportunity to say yes to being contacted by HAUS by email. This is totally your choice and you can opt out of the future contact whenever you want.

If you would like your name deleted from the database please email info@hausthebrand.com requesting deletion. You will be deleted from our database within 48 hours.

SHARING YOUR INFORMATION WITH THIRD PARTIES​

When we collect, hold and use your personal information, we do so primarily to sell and promote our product to you and to improve on the range of our offerings. For example; to learn of your likely preferences so that we may promote our goods and services to you in a way which may be of most interest to you; and to assist in investigating your complaints and enquiries.

We disclose personal information we collect for purposes which are incidental to the sale and promotion of our goods and services to you. For example, we may disclose your personal information within our group, to service providers who assist us in our day-to-day business operations and as part of buying or selling businesses.

We may collect, hold, use and disclose your personal information for other purposes which are within reasonable expectations. For example; your name (a possibly your suburb) if you win a HAUS competition, or your name and postal address to organisations that assist us with customer communications.

When marketing to you, your personal information is only ever used or disclosed for HAUS’s own purposes. You may opt out of our direct marketing to you. Our direct marketing materials will tell you how to do this.

DELETING INFORMATION​

We ensure that any personal information we no longer need is either destroyed or that you become permanently unidentifiable from the information.

CARDHOLDER ACCOUNT DATA​

HAUS does not store any cardholder data, all credit card payment services are secure and are handled by SecurePay.

PAYMENT SECURITY AND SAFETY​

We prioritise protecting your personal and order information and have created a secure online shopping environment . The focus of our security is centred around the safe processing and storage of sensitive personal Credit Card, Charge Card and Direct Entry information. 

Hausthebrand.com checkout process is secured by HTTPS / TLS encryption.

TLS (Transport Layer Security) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and secure. TLS is the industry standard and is used by millions of websites in the protection of their online transactions with their customers.

hausthebrand.com is operated by Shopify.com, Shopify only works with payment gateways that offer the highest level of security certification (PCI DSS Level 1).

COPYRIGHT​

HAUS asserts copyright and all other intellectual rights in relation to the content of this Internet site and code used to create it, unless stated otherwise.

HAUS also reserves copyright and all other intellectual property rights in relation to all of its documents and images appearing on or linked to this web site. Users of this website may download a single copy of these documents or images for their personal use only.

CONTACT US​

For further information on HAUS, or if you have any questions about the personal information we hold about you, why we hold it and how we use and disclose your information, please email info@hausthebrand.com.

More information on privacy legislation is available from the Federal Privacy Commissioner at www.privacy.gov.au.

 

TERMS AND CONDITIONS

CONDUCT

This website has been developed for use by customers and intended customers. You agree not to use the website in any way that causes or is intended to cause access or the website to be damaged, interrupted, or impaired in anyway including but not limited to:

  • Causing annoyance or nuisance inconvenience or mischief

  • Fraudulent purposes or in connection with unlawful or criminal activity

  • Breach of copyright, trademarks, confidence, privacy or any other right

Copyright 2018 HAUS

CONTRACT​

When you place an order to purchase a product from HAUS, we will send you an email confirming receipt and details of your order. Our acceptance of this offer to purchase will be at the time we dispatch that product to you and a confirming email in this regard is sent. The acceptance will be complete at this time. It is agreed at the time you place an order it is your intention to enter into a contract with HAUS Australia.

PRICING AND AVAILABILITY​

Prices are shown in AUD and will be charged in AUD, even if the currency converter tool is applied to show the conversion rate in an alternate currency.

HAUS list products for sale on its website as indicated. Whilst we use our best endeavors to fulfil such orders, we cannot be held responsible if the products are not available at a given point in time. It is further noted that dispatch times indicated below are a guide and are not guaranteed dispatch times and should not be relied upon as such. 

CONSENT

Hausthebrand.com assumes all sales are made to persons over the age of 18. If you are under 18, you need to have the involvement of a parent or guardian.

PAYMENT​

Payment is only accepted by means of the credit card types as shown, Paypal and Afterpay. We are unable to process any other payment form.

​ALTERATIONS TO TERMS AND CONDITIONS

We reserve the right to make changes to our website, policies, terms and conditions at any time.

WAIVER​

Should you breach any terms or conditions, and we take no action against you, we shall be entitled to invoke our rights and remedies in any other situation where you breach these conditions.

GOVERNING LAW​

The above terms and conditions are governed by the laws applicable of the state of Queensland in Australia. Both parties submit to the non exclusive jurisdiction of the Queensland Courts.

PAYMENT METHODS

HAUS accepts the following payment types.

  • VISA, Mastercard and AMEX

    International customers, please note online store transactions will be processed in AUD

  • Paypal. Please visit www.paypal.com to sign up.

  • Afterpay. Please visit www.afterpay.com to sign up.