FREE SHIPPING OVER $150 FOR AUSTRALIAN AND NEW ZEALAND ORDERS

FAQ


WHAT SIZE SHOULD I ORDER? 
You can refer to our Size Chart here. If you'd like any assistance in ordering a size please use the online chat, email us at info@hausthebrand.com, or send us a message on instagram @haus_thebrand
WHAT ARE YOUR CARE INSTRUCTIONS? 
All garments have care instructions printed on the care label. They should be followed as we have done wash testing to ensure the best way to keep your item looking fantastic! 
Cool gentle machine wash
Do not iron
Do not bleach
Do not wring
Dry flat in shade
ARE YOUR GARMENTS LINED? 
Some of our garments are lined depending on the fabric. Be rest assured that all our garments are finished to a high standard and we use high quality fabrics and trims to ensure you are comfortable, happy and look your best!
WHAT PAYMENT METHODS DO YOU OFFER? 
We offer major credit and debit card payments, as well as PayPal and Afterpay.
DO YOU OFFER REFUNDS AND/OR EXCHANGES? 
We sure do! Please refer to our Refunds and Exchange Policy here
WHAT SHIPPING METHODS DO YOU OFFER? 
We offer $6 standard flat rate, and $10 express shipping within Australia. We also offer Free Shipping on Australian and New Zealand orders over $150! Please refer to Shipping Information here
WHERE DO YOU SHIP TO? 
We ship worldwide. Please refer to Shipping Information here